Terms of Service

Welcome to Doventaris. These Terms of Service govern your use of the Doventaris website and your purchase of products from us.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Doventaris

Doventaris is operated by:

Sanya Chinbolun Trading Co., Ltd.

Business Address:
Room F12, Building F, Phase II, Sanya Litchi Gully Agricultural Products Comprehensive Wholesale Market, Lizhigou Road, Jiyang District, Sanya, Hainan, China

Customer Service Email:
doventaris@outlook.com

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the operation or security of the website.

• Copy or reproduce website content without permission.

• Use automated systems to access the website in a manner that may interfere with its operation.

• Submit false or misleading information when placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device, screen settings, lighting, or other factors.

Product availability may change without notice.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Prices and Payments

All prices displayed on the website are shown in the currency indicated at checkout.

Prices, promotions, discounts, and availability may change at any time without prior notice.

Payment must be successfully completed before an order can be processed.

We reserve the right to refuse or cancel an order when necessary, including where there is a suspected pricing error, payment issue, suspected fraud, inventory problem, or other legitimate reason.

If an order is canceled after payment has been received, we will arrange an appropriate refund.

5. Orders

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order where necessary.

Please ensure that your shipping information is accurate before completing your purchase.

We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

6. Shipping

Shipping times and delivery conditions are described in our Shipping Policy.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Once an order has been handed over to the carrier, delivery may be affected by circumstances outside our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return Policy.

By purchasing from Doventaris, you agree to follow the applicable return procedures and eligibility requirements.

8. Intellectual Property

All content on the Doventaris website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Doventaris unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

Your use of third-party services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Doventaris will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted means that you accept the updated Terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Sanya Chinbolun Trading Co., Ltd.

Email: doventaris@outlook.com

Business Address:
Room F12, Building F, Phase II, Sanya Litchi Gully Agricultural Products Comprehensive Wholesale Market, Lizhigou Road, Jiyang District, Sanya, Hainan, China